Do you want to find out more about your banking activity

do you need more information on the OTP Bank products and services or do you want to make a transaction but you have no internet access?


The OTPdirekt - Contact Center service immediately connects you to an OTP Bank operator who will give you the information you need or who can carry out the transactions you want.


What can you do by using OTPdirekt – Contact Center?

1. Operations:


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you can make remote payments in RON or foreign currency with a 25% discount compared to OTP Bank branches.

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utility payments (Orange, Telekom Romania or Harviz) with no fees applied.

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for deposits in RON or EUR you have an interest bonus of 0.20% or 0.10%;

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you can conclude, modify or terminate an Intrabanking Direct Debit contract;

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foreign exchange operations;

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you can open a savings or current account;


2. Information and requests:

  • you can receive information on your credit or debit card: transactions performed in a certain period, minimum payment amount, current balance, value of outstanding instalments;
  • you can receive information on your credits and insurance policies;
  • you can request for your card to be blocked or your PIN to be unblocked;
  • you can request to change your card cash withdrawal limit;


You have free access to the OTPdirekt – Contact Center if you have signed an OTPdirekt contract for Internet Banking.


How can you use the OTPdirekt - Contact Center service?

Call us Monday to Friday, between 08:30 - 21.00, at the numbers:
0800 88 22 88 (toll free number only in the Telekom Romania S.A. fixed line)
*OTPBANK (*6872265, Orange and Vodafone, normal rates)
(+4) 021 308 57 10 (international number, normal rates)


After choosing the language (Romanian, English or Hungarian), press 3 and an OTP consultant will get in contact with you shortly.


Do you want to know more about OTPdirekt Contact Center?

1. Fill in the form and an OTP Bank consultant will contact you shortly.

2. Call one of the numbers mentioned above.

3. Visit any OTP Bank branch.

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Do you want more

Read the information from the downloadable .pdf documents or contact us and we will answer all your questions.

OTPdirekt taxes and fees OTPdirekt terms and conditions Terms and conditions for Current Account, Debit Card and OTPdirekt framework agreements

Fill in the contact form now
and we will contact you as soon as possible.

The fields marked with * are mandatory.